This post was written by Matthew Skelton co-author of Team Guide to Software Operability. We recently gave a webinar in which we outlined how Agile and ITIL® can be used in a complementary way to help DevOps practices. Here is the video for the webinar; a summary of the talk is below, along with the slides.
Wednesday, October 15, 2014 12:00 PM – 1:00 PM BST To many people ITIL seems like the antithesis of Agile, with process-heavy, manual checks and approval gates a blocker to rapid delivery. However, at its core ITIL recommends iterative and continual improvement of software services based on the ‘Plan, Do, Check, Act’ (PDCA) cycle ofContinue reading “Webinar: Joining up Agile and ITIL for DevOps success”